2. Try clearing your temporary internet files and cookies and try again.
3. Verify that your browser allows you to accept cookies (this may have changed if you have recently installed a spyware blocker)
Recently, a number of cookie-blocking programs have gained popularity among users. These programs block our authentication cookie and need to be configured to allow cookies from us.
These programs include:
SpyBot
Ad Aware
Norton Internet Security
Why was my valid credit card declined?
We employ aggressive ant-fraud filters. There are several security checks that go beyond the normal checks required for our other products including country of origin.
Online Support Form To send a support request via email, click here to go to our online support request form.
